Privacy policy.

At the Cleveland Ibn Sina Free Clinic, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your information.

1. What Information is Being Collected

  • We collect various types of personal information, including but not limited to:

  • Personal identification details (e.g., name, address, phone number, email)

  • Health information (e.g., medical history, treatment details)

  • Demographic information (e.g., age, gender)

2. For What Purpose Is That Information Being Collected

The information we collect is used for the following purposes:

  • To provide and manage healthcare services

  • To communicate with you regarding your care and appointment scheduling

  • To conduct research and improve our services

  • To comply with legal and regulatory requirements

3. How is That Information Being Shared?

We may share your information in the following circumstances:

  • With healthcare providers involved in your care

  • With third-party service providers who assist us in operating our clinic and providing services

  • As required by law or to protect our rights and the rights of others

  • The phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

4. Your Rights and Choices

You have rights regarding your personal information, including:

  • The right to access and request copies of your information

  • The right to request corrections to your information

  • The right to request the deletion of your information

  • The right to opt out of certain communications

5. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, secure servers, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Third-Party Links and Services

Our website may contain links to third-party sites or services that are not operated by us. We are not responsible for the content, privacy policies, or practices of these third-party sites. We encourage you to review their policies before providing any personal information.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under this age. If we become aware that we have collected such information, we will take steps to delete it promptly.

9. SMS Terms & Conditions for Cleveland Ibn Sina Free Clinic

SMS Consent Communication:

The phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications:

If you have consented to receive text messages from Cleveland Ibn Sina Free Clinic, you may receive messages related to the following:

  • Appointment reminders

  • Follow-up messages

  • Health updates

Example: "Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at Cleveland Ibn Sina Free Clinic on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time."

Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 5 messages per day depending on your engagement.

Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method:

You may opt-in to receive SMS messages from Cleveland Ibn Sina Free Clinic in the following ways:

  • Verbally, during a conversation

  • By submitting an online form

Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

Help:
If you are experiencing any issues, you can reply with the keyword HELP. You can contact us directly at (440) 644-0511 for further assistance.

Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

Standard Messaging Disclosures:

  • Message and data rates may apply.

  • You can opt-out at any time by texting "STOP."

  • For assistance, reply with the word “HELP” or contact Cleveland Ibn Sina Free Clinic directly at 440-644-0511.

  • To learn more about our Privacy Policy and terms and conditions visit https://clevelandibnsina.com/privacy-policy-2/ and Terms and Conditions

  • Message frequency may vary.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically for any changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Cleveland Ibn Sina Free Clinic:

  • Address: Cleveland Ibn Sina Free Clinic, 6055 W.130 Street, Parma Oh,44130

  • Phone Number: (440) 644-0511

  • Email Address: Info@clevelandibnsina.com

Thank you for trusting the Cleveland Ibn Sina Free Clinic with your healthcare needs. Your privacy is important to us.